Managing Supply Chain Delays Part 1

Goal
Solve tracking and analytics issues accurately using English for logistics professionals.

Steps

• confirm tracking data and clarify dashboard alerts in realistic conversations
• use polite language to request system updates or rerouting
• discuss transport data and visibility using professional English
• solve unexpected delays and disruptions using clear communication

Key Terms

“I’d like to confirm the latest tracking update…”

“Could you please check the dashboard?”

“I didn’t get confirmation of the last scan…”

“Was that updated at the hub or triggered by a system flag?”

Model Dialogue Preview & Practice

a logistics director speaks to a regional manager about a delayed shipment. Fill in the dialogue blanks then practice the conversation with your coach.

Discussion Problems 1 & 2

Situation 1: Check tracking alerts and shipment status for delayed electronics orders.
Situation 2: Clarify duplicated scans and missing delivery confirmations for auto parts.